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Knowledge Base

● Live

Shared product, FAQ, and policy knowledge used by Conversation AI and Voice AI.

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Persists widget settings for this store.

Total conversations

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Resolution rate

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Avg response

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Leads captured

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Knowledge health

Coverage across the sources your agent can use.

0
!Shopify connected
!Products synced
!Pages or policies synced
!Manual FAQs added
!PDF documents uploaded
!Custom bot context configured

Connected sources

Shopify products

0 products indexed

Pages and policies

0 pages indexed

Manual FAQs

0 answers

PDF documents

0 documents

Add content

Manual FAQs

Plain question and answer pairs (category "Manual"). After bulk edits, run Update Bot Context to refresh 3072-d embeddings for search.

Knowledge Base & Sync

Shopify domain, API keys, and tokens are configured in Integrations Hub. Connect via OAuth here or save credentials there, then run manual syncs into the knowledge base.

Checking Integrations Hub…

Knowledge base content

Search, import, and edit FAQ entries stored for this store.

Widget preview

Live storefront chat

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AS

Assistant

AI Assistant

Hey! 👋 I'm here to help you find the perfect [store name] product. What are you looking for today?

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